EscapeNet F-secure Security Service FAQ
EscapeNet F-secure Internet security service is an internationally recognised security suite aimed at being a complete solution for your desktop- Why is it important that my computer is protected?
- What is the minimum level of protection that I need to have?
- Why do I need antivirus?
- What does your Anti-Virus offer?
- Why do I need Firewall?
- What does your Firewall offer?
- Why do I need Spam Control?
- What does your Spam Control offer?
- Why do I need Parental Control
- What does your Parental Control offer?
- How do I recognize that I have a malware on my computer?
- How do I recognise that I have spyware on my computer?
- Who is F-Secure?
- Why I do need all these security components?
- What are the minimum requirements to run F-Secure?
 |
Why is it important that my computer is protected?No computer is instantly protected against Internet threats while accessing the Internet unless a security solution is installed. Computers that are not secured will rapidly be confronted with a variety of threats and annoyances that could include viruses, trojan horses, worms, spyware, hacker attacks, spam, inappropriate content and many more. Typical consequences of such threats range from loss of files and slowing down your computer to theft of personal data.Back to top |
|
What is the minimum level of protection that I need to have?More and more people are accessing the Internet through a broadband or "always-on" connection. "Always-on" also means that their system is more open and vulnerable to different types of system intruders such as hackers. As a result, antivirus protection by itself is not enough. Antivirus software will primarily protect your computer against viruses. A firewall will protect your computer against other types of Internet threats such as hackers, worms and trojan horses, which cannot be fully detected by any Anti Virus software. Reversely, firewall software does not necessarily protect your computer against all types of viruses. As a result, it is advised to install both antivirus and firewall software to achieve maximum protection. Back to top |
|
Why do I need antivirus?Without adequate protection, viruses will infect your computer. A computer virus attaches itself to, overwrites or otherwise replaces another program in order to reproduce itself without your knowledge. This may quickly use your computer's available memory and slow down the system or possibly bring it to a halt. Viruses may damage data files, attempt to destroy files or possibly make disks unreadable. Viruses can delete files, format hard drives or mix up the data on them. Back to top |
|
What does your Anti-Virus offer?Our antivirus software is based on F-Secure's award-winning Anti-Virus. This allows you to open e-mails, files and surf the Internet without fear of virus infections. You can also be sure that no viruses will be sent out to others. Our Anti-Virus is fully automatic and is virtually invisible to the end user. As any antivirus solution is only as good as its latest update, F-Secure is consistently ahead of its competitors regarding the delivery speed of cures for new viruses. Back to top |
|
Why do I need Firewall?To be protected against hackers and malicious software. Hackers are constantly looking for opportunities to access computers to steal passwords, financial or other types of personal information and files. Hostile software writers are increasingly finding ways to establish hazardous attacks through the launch of Trojan horses and worms. These types of malware are able to take over control over your computer turning it into a "drone". Back to top |
|
What does your Firewall offer?Our firewall filters Internet traffic and protects your computer against hackers, Trojans, worms and other types of malware. It maximises system uptime by preventing denial-of-service attacks. The easy-to-use interface offers a set of adaptable security profiles for different users and different situations. The Firewall includes the industry's latest technology, including a stateful network inspection with application control. Back to top |
|
Why do I need Spam Control?To be protected against e-mail spam messages. Unsolicited commercial e-mail, better known as spam, is a major problem. Spammers can send out millions of mails with minimal cost. The amount of spam is increasing heavily over the years. Besides spam being an every day hassle for end-users, it also leads to receiving a high amount of offensive content. Spam increases the risk for virus infections and it lowers employee productivity.Back to top |
|
What does your Spam Control offer?The spam filter in the Spam Control examines all inbound mail messages. Advanced recognition technology is used to sort out the junk from the important mails. The user can fine-tune the detection intensity to suit their needs by selecting between predefined levels. Spam is placed in a separate folder and can be reviewed by the user or deleted automatically.Back to top |
|
Why do I need Parental ControlWhile home internet use is growing at rapid pace, millions of teenagers and children have gained access to an unlimited number of websites. The Internet can quickly undermine worried parent's control to protect their children against inappropriate, harmful and overwhelming online content. Intentional or accidental, children are growing increasingly likely to be exposed to objectionable sites. Back to top |
|
What does your Parental Control offer?Parents can rely on the Parental Control when their children are playing in cyber-space. The Parental Control will refuse access to harmful or inappropriate online content. The solution automatically performs an on-the-fly content-based categorisation of the web pages and immediately blocks access to unsuitable material. Parents are always in control, due to selectable content categories, a configuration password and logging capabilities.Back to top |
|
How do I recognize that I have a malware on my computer?Malware "malicious software" is any file or software that can do harm to a computer system. Malware is a common term that is used for Internet threats like viruses, Trojan horses, worms and spyware.
Back to top |
|
How do I recognise that I have spyware on my computer?Another browser window(s) suddenly opens when your browser is running or even not running at all.
Back to top |
|
Who is F-Secure?F-Secure Corporation is the fastest growing publicly listed company globally in the antivirus and intrusion prevention industry. F-Secure services and software protect individuals and businesses against computer viruses and other threats coming through the Internet or mobile networks. Our award-winning solutions include antivirus and desktop firewall with intrusion prevention, anti-spam and anti-spyware solutions. Our key strength is our proven speed of response to new threats.Back to top |
|
Why I do need all these security components?Antivirus is today "a must" when you are connected to internet
Back to top |
|
What are the minimum requirements to run F-Secure?The minimum requirements to run F-Secure are 128Mb of RAM and Windows 98, ME, 2000, XP Home or XP Pro and Vista HomeBack to top |